Common Answers to Questions
I did not receive my order confirmation
Within an hour it should normally be in your inbox. Sometimes it may end up in the junk mail, so take a look there too! If you still can't find it, contact us at info@freedomequestrian.co.nz
Can I return my product?
We always aim for making sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. To view our Refund Policy - Please click Here.
Do you sell through physical stores?
Freedom Breeches are also available to purchase from www.kyrewoodsaddlery.co.nz on their website and in the store.
They will soon be available for purchase in more physical stores
Do you ship internationally?
Yes, we do, please make contact via email or phone prior to ordering.
How do I track my package?
You can track your package via the tracking link sent to you when the package is on the way - you can track your parcel here
What Payments methods do you offer?
We provide the following payment options.
Visa/Debit, Direct bank transfer
What size is the clothing?
All our clothing are made in NZ sizing.
Frequently Asked Questions
We want to prevent any issues that may come up as you browse through our collections. That’s why we’ve provided comprehensive answers to some of our most frequently asked questions, which are listed below.